Meet Our Team

Aesthetic Record Leadership

Justin Harper, MD

Founder & CEO

Justin Harper, MD

Dr. Justin Harper is an Aesthetic Physician and healthcare innovator with a diverse background encompassing plastic surgery, dermatology, and medical technology. He founded Juvly Aesthetics in Columbus, OH in 2014 and has grown from a single practice to 10 locations across 5 states with yearly revenues exceeding $16M. Under Dr. Harper’s leadership, Juvly has become the largest independently owned Medical Spa chain in the Aesthetics industry and a center of excellence for technique and thought leadership. In addition to his work at Juvly, Dr. Harper is actively involved in scale and study development as well as conducting and publishing peer-reviewed clinical trials.

Tiphany Hall, PhD

Chief Growth Officer

Tiphany Hall, PhD

Dr. Tiphany Hall is a nationally recognized expert in business growth strategy, revenue optimization, product-led sales and marketing, and AI-powered transformation in Medical Aesthetics. As CGO of Aesthetic Record, she’s scaled a top-tier EMR and Practice Management platform without venture backing, blending compliance authority, fintech expertise, and operational strategy into one powerful package

Bobbie Ketrow

Director, Strategic Accounts

Bobbie Ketrow

Since joining Aesthetic Record in 2021, Bobbie Ketrow has been instrumental in elevating our clients’ success. As the Director of Strategic Accounts, she leads our department with a focus on empowering clinics to maximize the benefits of our software. Bobbie’s deep practical understanding from her years as a Medical Spa Manager enables her to address the unique needs of each practice. She works closely with clients to streamline their operations, improve patient experiences, and drive revenue growth. Her hands-on approach ensures that clinics not only adopt our software but thrive with it.Dedicated to fostering innovation and efficiency, Bobbie is a key contributor to the ongoing development of Aesthetic Record’s services. Her leadership and expertise make her a trusted partner for our clients, guiding them to achieve their business goals with confidence.

Ashley Dean, MSE

Associate Director, Client Onboarding

Ashley Dean, MSE

With a dynamic 16-year journey in the realm of education, Ashley Dean brings her unwavering passion for empowering others to her role as Associate Director, Client Onboarding where she leads all facets of the new AR client journey. Previously serving as Chief of Staff, Learning and Development Manager and Implementation and Retention Manager, Ashley also co-leads the Emerging Leaders Program, helping to shape the next generation of organizational leaders. She is a former winner of our “End Users are Our North Star” Core Value Award.

Harris Harr

Sr. Manager, Sales

Harris Harr

With a career spanning over a decade in driving growth and fostering strong client relationships, Harris brings a wealth of experience to Aesthetic Record. He’s been a part of the Aesthetics Industry since 2017, spending five years as a Business Development Manager before joining the team at Aesthetic Record. In this role, he specialized in injectables and developing strategic growth and retention programs for practices in Central Texas before relocating to Southwest Florida to do the same.

Mark Brown

Associate Director, Client Services

Mark Brown

Mark Anthony Brown leads the Client Services department at Aesthetic Record, driving strategic initiatives that elevate client support, satisfaction, retention, and long-term growth. He oversees the Client Success team, delivering scalable onboarding, training, and support programs that ensure every client enjoys a consistent, high-quality experience.

In addition to Client Success, Mark manages the daily operations of the Chat Support team, championing service excellence and rapid issue resolution. Under his leadership, team members serve as trusted advisors, helping clients unlock the full potential of the Aesthetic Record platform. By monitoring key performance metrics—including response and resolution times, ticket quality, and client satisfaction—Mark cultivates a culture of continuous improvement and operational excellence.

Miguel Rojas

Director, Technical Operations

Miguel Rojas

Miguel is an accomplished operations leader with a proven record of driving efficiency, scalability, and cross-functional alignment through technology and process innovation. Originally from Caracas, Venezuela, Miguel relocated to the United States in 2013 and has since made a measurable impact across multiple industries — from SaaS and consulting to international banking and service operations.

As Director of Technical Operations, Miguel specializes in bridging the gap between business goals and technical execution. He leads initiatives that enhance system performance, streamline complex workflows, and improve the overall customer and user experience. His collaborative leadership style ensures tight alignment between product, engineering, client success, and sales teams to deliver measurable results.

Rachel Jendrzey, MBA, PHR

Sr. HR Manager

Rachel Jendrzey, MBA, PHR

Before coming to Aesthetic Record, Rachel worked for a startup company of 5 employees where she helped build a software company from the ground up. She pursued her MBA during the COVID-19 pandemic and served as an Associate and Principal Consultant across three projects. Post-MBA, she started her HR career as a HCM Business Partner at Goldman Sachs where she enjoyed solving problems within the HR space.

Macy Robinson

Sr. Manager, Meetings & Events

Macy Robinson

Macy is a proud Texan and graduate of Texas Tech University with a Bachelor’s degree in Retail Management. After joining Aesthetic Record as an Event Coordinator, she now serves as the Senior Meeting & Events Manager, celebrating over three years with the company.With a background in experiential marketing, luxury retail, and client relations, Macy brings a dynamic approach to every event she touches. She leads the planning and execution of Aesthetic Record’s major events, including the annual Aesthetic Next conference, the exclusive Xccelerator Business Retreat, company-wide ARX (Aesthetic Record Exchange), Leadership Retreat, department offsites, and all the creative moments that keep AR’s culture thriving.

JT Cothran

Director of Media & Productions

JT Cothran

Since 2008, JT has been at the helm of his own start ups. It began with the creation of his family’s commercial maintenance, demolition and restoration company as he was leaving high school. But before heading off to college, where he would later graduate from Dallas Baptist University with a degree in Music Business and a minor in Music History, he launched his own media and production company.

Sales Team

Harris Harr

Sr. Manager, Sales

Harris Harr

Don Denham

Sr. Sales Specialist

Don Denham

Don started his sales career as a representative for a craft brewery in Austin, TX and has since then pursued his passion for helping small businesses thrive through creative problem solving, engaging communication and sustained relationships.

Mallory Smith

Sales Specialist

Mallory Smith

Mallory brings a unique blend of experience to the sales team, transitioning from a background in education where she developed her skills in communication, problem-solving, and building strong relationships. Her passion for learning and helping others seamlessly translates into her role at Aesthetic Record, where she is committed to providing excellent service and support to clients.

Madelynn Hunter

Sales Specialist

Madelynn Hunter

Madelynn has a strong background in spa management, client relations, and software solutions, and now applies these skills to her role as an Associate Sales Specialist at Aesthetic Record. With years of experience in managing operations and building meaningful client relationships, she has developed a deep understanding of how technology can improve both the client experience and business efficiency.

Tanner Kennedy

Associate Sales Specialist

Tanner Kennedy

Adasia Frazier

Associate Sales Specialist

Adasia Frazier

CoreAR Onboarding Team

Ashley Dean, MSE

Associate Director, Client Onboarding

Ashley Dean, MSE

Jennifer Hancock

Sr. Onboarding Specialist & Team Lead

Jennifer Hancock

With a decade in the medical industry, Jennifer’s journey began as a Registered Medical Assistant, evolved into a surgical technician, and ultimately converged with aesthetics in a cosmetic surgery practice. Her extensive experience includes training, management, and a passion for education.

Brayan Serna

Onboarding Specialist

Brayan Serna

Brayan is a dedicated and passionate employee who focuses on providing a premier client relationships. His background in client relations development provides a facilitation in making a smooth transition from project to project. Brayan takes pride in providing outstanding customer service that makes clients feel as if he is family because of his personable personality. His drive for knowledge and adaptability skills fuels his need for growth. He is always looking to improve and acquire new skills.

Rachael Le

Client Success Coach

Rachael Le

David Ashmore

CoreAR Client Services Team

Mark Brown

Associate Director, Client Services

Mark Brown

Kate Allen

Client Solutions Partner & Team Lead

Kate Allen

Kate graduated from the University of Texas at Austin with a Bachelor’s degree in Education. She has lived in Texas her whole life, and prior to joining Aesthetic Record, Kate taught 6th grade math for 5 years. She loves helping people of all ages learn new skills while also considering herself a lifelong learner. She is dedicated to helping people achieve their goals and is thrilled to help you and your practice get the most out of your Aesthetic Record experience!

Averie Bain

Sr. Client Success Coach

Averie Bain

Averie is a dynamic and passionate individual who hails from the heart of West Texas. With a Bachelor’s degree in Retail Management and a concentration in Fashion Merchandising, she has immersed herself in the world of fashion carving out a niche for herself in the industry.

Betty Woods-Reyes

Client Success Coach

Betty Woods-Reyes

Betty Woods-Reyes is a Client Resolution Specialist at Aesthetic Record, where she excels in resolving client issues, managing escalations, and ensuring customer satisfaction. With a background in business entrepreneurship, customer service, and technical support, Betty takes a solutions-driven approach to every challenge. She holds a cum laude degree in Business Entrepreneurship from Paul Quinn College, where she earned a full-ride Presidential Scholarship.

Amber Millsap

Provider Account Manager, JOYA

Amber Millsap

Juno Aycardo

Project Management Team

Raymond De Los Santos

Sr. Project Coordinator & Team Lead

Raymond De Los Santos

Raymond is a dedicated and passionate employee whose goal is to make life easier for his clients. As an Associate Sales Specialist, Raymond is focused on connecting Practices with the crucial services, tools and features they need to help optimize their business operations. Prior to joining the team, he worked with troubled teens in the public school system bringing an equal mix of tough love and empathy to get them back on track to continue their education. It’s here where he honed his skills in leadership, cemented his passion for helping others, and learned that a little dark humor and an outgoing nature can help in nearly any situation!

Dominique Heckel

Sr. Project Coordinator

Dominique Heckel

Dominique is a Project Coordinator at Aesthetic Record, helping clients glide through account setup and platform transitions with ease since 2022—turning what could feel complicated into something smooth, simple, and even enjoyable. She loves helping practices streamline their operations and feel confident using the platform, so they can focus on delivering outstanding results for their clients.

A Kansas State University graduate with a Bachelor’s in Nutrition and a licensed Esthetician, Dominique brings passion and knowledge to her role, along with a genuine love for the wellness and aesthetic industry.

Off the clock, Dominique loves to travel—often along for her husband’s golf adventures—spending time with family, friends, and her cows and horses, and always hunting down the best vanilla latte, because great coffee is non-negotiable.

Ore Alli, MS

Senior Project Manager

Ore Alli, MS

Emigrating to the US from Nigeria, Ore brings a rich tapestry of experiences and a global perspective to her role. Passionate about orchestrating seamless project lifecycles, Ore Alli is committed to driving excellence in every project undertaken.

Cherry Gil

Project Coordinator

Cherry Gil

Cherry brings a solid support background and demonstrated proficiency in customer engagement, showcasing her role as a dependable collaborator.Holding a degree in AB Communication from De La Salle University-Dasmarinas in the Philippines, she is an integral part of the project management team, committed to facilitating the establishment of new accounts and executing configuration and delivery tasks.Beyond her professional endeavors, Cherry is deeply rooted in family values, with a passion for music and photography. A proud fur mom to over 20 cats, her love extends beyond the workplace into a feline-filled haven.

Liz Haley

Senior Data Operations Manager

Liz Haley

Liz leads data migrations and exports at Aesthetic Record, ensuring clients and their patient data transition seamlessly into the AR ecosystem. Overseeing the data migration process of bringing practices onto the platform, she combines technical precision with a deep understanding of what clients need to hit the ground running.

Before joining AR, Liz built her foundation leading operations and teams in fast-paced tech environments, where she refined her expertise in software adoption, strategic testing, and turning complexity into streamlined processes. Her career across multiple tech startups has been defined by a consistent thread: identifying inefficiencies, implementing solutions, and empowering teams with the learning and development tools they need to succeed. Whether launching new technology from scratch or streamlining existing workflows, Liz excels at connecting the dots between departments and turning complex challenges into clear, actionable plans.

LeadAR Team

Derrick Tamez, MBA

Sales Operations Manager, LeadAR

Derrick Tamez, MBA

Derrick is the Sales Operations Manager for LeadAR and has been with the company since 2021. He focuses on improving sales processes, supporting team performance, and making it easier for practices to use LeadAR effectively in their day-to-day operations. With an MBA and Lean Six Sigma training, Derrick combines data-driven process improvement with real-world sales execution to drive measurable impact across the organization.

Michelle Gonzalez

Manager, Client Success

Michelle Gonzalez

Michelle is a dedicated and motivated professional with a strong work ethic and a deep commitment to values. Over the years, she has honed her skills in various roles, always striving for excellence and making a positive impact in the workplace.

Azureé Martin, MBA

Sr. Client Success Coach

Azureé Martin, MBA

Azureé is an active student of life. She is dedicated to learning and continuously evolving. Born and raised in Texas, Azureé graduated with her Bachelor’s in Kinesiology from The University of Texas at San Antonio. From there, she worked at various physical therapy clinics, assisting patients directly. Before taking on her role as Client Success Coach for LeadAR, Azureé worked at a one-on-one assisted stretching facility, where she earned her assisted stretching and yoga teacher certifications, and decided to pursue her Master’s degree.

Jessica Smith, MBA

Manager, Strategic Accounts

Jessica Smith, MBA

Meet Jessica, a recent student athlete graduate with her Masters in Business Administration. She is from a small town in Upstate New York and has made the big move to Texas. Their constant companion and source of joy is their adorable small toy poodle. In their free time, they love going on adventures and exploring new experiences. With a warm and welcoming personality, they are always eager to connect with others and build meaningful relationships. Jessica is all about learning, growing, and embracing every moment with enthusiasm.

Lauren Collett

Account Manager

Lauren Collett

Lauren graduated from Southern Illinois University- Edwardsville with a major in Mass Communications and a minor in Public Relations. Raised right outside of St. Louis, Lauren currently resides in Illinois where she previously served as a Public Relations Coordinator at an insurance and investment firm. Lauren has a passion for learning and is thrilled to be following her new passion into the aesthetic industry.

Elias Martinez, JR

Senior Project Coordinator

Elias Martinez, JR

JR was born in South Texas in the city of Harlingen, TX, and raised in the neighboring city of San Benito, TX. Throughout his career, he’s held positions with the US government, and most recently, he worked for the Harlingen Independent School District. In his role at AR, JR is tasked with supporting our sales & marketing software, LeadAR, and ensuring potential & current customers have a fantastic experience with every interaction.

Shivani Patangay, MS

Account Manager

Shivani Patangay, MS

CoreAR Strategic Accounts Team

Bobbie Ketrow

Director, Strategic Accounts

Bobbie Ketrow

Kelsey Lopez

Sr. Strategic Account Manager & Team Lead

Kelsey Lopez

Kelsey is a Senior Strategic Account Manager at Aesthetic Record and has been with the company since 2021. She partners closely with clients to ensure they’re fully utilizing the platform to its greatest potential—driving revenue, tracking key metrics, and optimizing team performance. As an Aesthetic Record Ambassador, she represents the company at industry conferences and conducts on-site visits to help new accounts successfully launch and adopt their EMR systems. Kelsey is a proud graduate of the University of Texas at San Antonio (UTSA).

Amber Philpart, MBA

Enterprise Account Manager

Amber Philpart, MBA

With a strong foundation in both aesthetics and business, Amber followed up university with a state license as an aesthetician. Since then, she has cultivated a diverse career in the industry. From roles including assistant, stylist, and trainer to Operations Manager and Clinical Director, she has developed a deep passion for leadership, education, and business development within the aesthetics field. Outside of work, Amber enjoys traveling, especially if there’s water near by, trying restaurants or new recipes in my kitchen, spending time outdoors, and any sports events with a lot of smack talk! Her career continues to be driven by a commitment to growth, innovation, and elevating the client experience.

CoreAR Technical Operations Team

Miguel Rojas

Director, Technical Operations

Miguel Rojas

Marc Rodriguez

Technical Product Specialist

Marc Rodriguez

Marc is from Harlingen, Texas and attended The University of Texas at San Antonio where he obtained his Bachelor’s in psychology with a minor in Business Management. Prior to coming to Aesthetic Record, Marc was a Special Education teacher in San Antonio for 5 years. Marc brings that compassion and dedication as an educator to his Aesthetic Record clients. As an Associate Sales specialist, he works collaboratively across the organization to bring the collective experience of the entire AR team to each of his interactions. Marc is a big advocate for education and is continuing his journey by pursuing an additional degree in CyberSecurity at UTSA. With what free time he has, he enjoys traveling, playing golf, and watching all types of sports.

Smitha Doopukuntla, MS

Sr. Technical Support Specialist

Smitha Doopukuntla, MS

Originally from India, Smitha made the exciting move to Texas to further her career and embrace new opportunities. Before joining Aesthetic Record, she served as a Component Quality Analyst at Medtronic, where she played a vital role in quality management and project enhancement. With a master’s degree in Information Systems and Technologies and a background in mechanical engineering, she excels at bridging the gap between technical challenges and user needs.

Praveen Seelam, MS

AI/ML Engineer

Praveen Seelam, MS

Praveen is a driven professional with 2.5 years of experience in Data Analytics and Engineering, where he’s developed data-driven solutions to address complex, real-time business challenges. His passion for transforming data into actionable insights earned him the prestigious Star Award at work for building advanced machine learning models that significantly mitigated operational issues in the mining industry.

Eswar Maganti, MS

Data Operations Engineer

Eswar Maganti, MS

Sai Vedantham, MS

Business Operations Team

Rachel Jendrzey, MBA, PHR

Sr. HR Manager

Rachel Jendrzey, MBA, PHR

Kristy Robinson

Office Manager & Executive Assistant

Kristy Robinson

Strategic Partnerships Team

Macy Robinson

Sr. Manager, Meetings & Events

Macy Robinson

Kristin Ortiz

Strategic Integrations Manager

Kristin Ortiz

Kristin is a goal-oriented achiever whose ultimate priority is connecting clients with an all-in-one process that sets their business up for success. Kristin has a Bachelor’s degree in Business Marketing and Management and is pursuing a Masters Degree in Data Analytics and Research at Texas A&M University- Corpus Christi.

Karter Nowell

Strategic Partnership Manager

Karter Nowell

Karter brings a diverse background and a wealth of experience to her new role as an account specialist on the vendor relations team at Aesthetic Record. With a solid foundation in wedding coordinating, account management, and retail, she is well-prepared to provide exceptional support to clients and vendors alike.

Gabriela Carrasco

Sales Executive, Events & Partnerships

Gabriela Carrasco

Gabby is a Texas Tech Alum with a degree in Kinesiology. She started her professional career in the health and wellness space but had the opportunity to learn more about the aesthetics world and never looked back. Gabby has two years of aesthetic medical device sales, and truly feels that aesthetics is her passion. She loves working with customers who are not afraid to think outside the box. She thinks of herself as an innovative problem solver and loves to have a hand in helping businesses grow!

Nikhil Chaturvedi, MS

Partnership Coordinator

Nikhil Chaturvedi, MS

Since joining Aesthetic Record in May 2024, Nikhil has been on a mission to grow the AR Marketplace and strengthen connections with industry experts. With a knack for building meaningful partnerships, he’s also taken on an active role with Aesthetic Next, where he works closely with vendors to ensure every collaboration feels like a win for everyone involved.

Armed with a Master’s degree in Marketing from UT Dallas, Nikhil brings an analytical yet creative approach to everything he does – turning insights into impact and relationships into results. Whether he’s crafting new partnership strategies or ensuring vendors feel valued and supported, Nikhil’s goal is simple: to make every connection count.

Marketing, Meeting & Events

Danielle McVea

Marketing Manager

Danielle McVea

Danielle McVea is an accomplished marketing professional with a decade of experience in strategic communications, brand development, and digital marketing. She specializes in creating results-driven campaigns, leveraging her expertise in automation, analytics, and innovative strategies to support business growth.

Maggie White

Sr. Graphic Designer

Maggie White

Maggie is a graphic designer from El Paso, TX, with a passion for creating visually stunning design experiences that captivate and inspire. Maggie attended the University of North Texas, where she earned her Bachelor’s degree in Interdisciplinary Design Studies with a concentration in Design Management. Additionally, she received a certification from the University of Texas where she studied user experience and user interface design to learn more about how to make design not only visually pleasing but functional.

Makenna Robinson

Social Media Coordinator

Makenna Robinson

Makenna graduated from Texas Tech University in May 2024 with a Bachelor’s degree in Media Strategies. As the Social Media Coordinator at Aesthetic Record, she manages all of AR’s social media accounts while maintaining the brand’s iconic identity. Makenna thrives in the fast-paced aesthetic world, ensuring her work reflects her passion and expertise in digital strategy.

An animal lover and avid traveler, Makenna enjoys exploring new destinations, trying new foods, and spending time with her furry friends. She brings creativity and energy to everything she does, both in and out of work!

Aesthetic Next Productions

Cooper Cothran

Production Assistant

Cooper Cothran

Cooper graduated from Dallas Baptist University in 2019 with a Business Administration Degree & an emphasis on Management. He has been working in production for many years and plays a critical role in ensuring Aesthetic Next Productions runs smoothly. From pre-production to onsite filming and post-production editing, Cooper is actively involved in every aspect of our media services.

JT Cothran

Director of Media & Productions