Client Success Center: Training and Resources

Everything your team needs to learn, implement, and succeed—organized in one powerful hub.

StarFour Structured Training Programs
StarFour Expert-Led Resources
StarFour On-Demand Learning
StarFour Continuous Growth Support

Need help? These resources are a great place to start.

Quickstart Guide

Just setting up your account? The Quickstart Guide is designed to walk you through the essential steps. With just 16 simple steps, you’ll be up and running in no time!

Core4 Training Modules

These videos offer guided walkthroughs of each area of the system, perfect for learning Aesthetic Record features for the first time!

Virtual Workshops

Join our Client Success Coaches live, every week, as they walk through various setups and functions. Q&A is available during these sessions, ideal for flow-related questions or real-time explanations. You can also check out on On Demand Options too!

Learning Lab

The search engine for Aesthetic Record! Simply type what you're looking for, and you'll find step-by-step articles to guide you.

Chat Support

Need help right away? You can find our Chat Support in the bottom-right corner of your AR screen on the web or under the "Support" section of the app. Our live agents are ready to assist in real time!

What's New!

Check out our new updates here. Sign up in the top right corner to stay up to date with all Aesthetic Record Features!

Training

Need more in-depth support? Check out our one-on-one coaching options below!

Webinars & Webcasts

Looking to stay ahead in a fast-moving industry? Aesthetic Record’s webinars and webcasts give you on-demand access to expert insights, product deep dives, and real-world strategies designed to help your practice grow smarter and operate more efficiently.

AR Community

Want to connect with the best in aesthetics? The AR Community is your go-to space for collaboration, education, and real-time insight from providers, practice owners, and industry leaders just like you. Inside, you can ask questions, share experiences, and access exclusive resources—all within a supportive network built to help you grow.

Support made simple, just for you!

Join our office hours for a 15-minute Zoom session with a coach. Get answers to your questions, discuss your goals, and receive tailored advice. Please be sure to join on time or early, as your session is limited to 15 minutes and cannot be extended.

Please note: To ensure fair scheduling, back-to-back sessions are not permitted. If booked, the second session will be canceled.

Support made simple, just for you!


Support made simple, just for you!


Browse Our 1-1 Training Options Below:

Premier Plan

Elevate AR Pro Max

Account Audit + Deep-Dive Coaching

A holistic approach to enhancing your efficiency, maximizing success, and unlocking the full potential of your AR experience. Ideal for AR users with 6+ months of experience.

Phase 1 — Audit

A Client Success Coach conducts a thorough audit of your account — workflows, configurations, and feature utilization.

Phase 2 — Deep Dive (Sessions 1–3)

Over the first three 45-minute Zoom sessions, you deep dive into the audit findings and identify key opportunities.

Phase 3 — Action (Session 3-6)

Final sessions focused on objectives, questions, and a personalized action plan for ongoing success.

$375

one-time

Account Audit + 6, 45-min Zoom sessions

★ Exclusive Benefit: While on the Elevate AR Pro Max Plan, clients receive 20% off any other training plan purchased.

Core Inclusions

Core Inclusions

Elevate AR Pro

A holistic approach to enhancing your efficiency, maximizing success, and unlocking the full potential of your AR endeavors. Ideal for AR users with 3+ months of experience.

$275

one-time

Account audit + 3, 45-minute Zoom sessions

Three Training Sessions

Ideal for accounts who are adding new staff, new administrators, want a full review of the system, or just want dedicated time to ask questions. Customized entirely to your goals. Recommended for new providers.

$250

one-time

3 × 45-min Zoom sessions

Two Training Sessions

Ideal for accounts who are launching new features, hiring new administrative staff, or just have a high volume of questions to cover. Customized to you and your needs — come with goals ready.

$175

one-time

2 × 45-min Zoom sessions

Single Training Session

Ideal for AR users who aim to refine their workflow, tackle burning questions, or master the latest features. Recommended for new front desk employees. A dynamic 60-minute Zoom meeting packed with personalized instruction.

$99

one-time

1 × 60-min personalized Zoom session

Our Client Success team is here to help and get your account up and running in record time!