Turn Feedback Into Growth with Survey & Review Tools
Your patients have opinions—and those opinions hold the power to transform your business. Aesthetic Record’s Survey & Review Tools make it effortless to collect, analyze, and act on patient feedback so you can elevate satisfaction, strengthen your reputation, and drive retention—all from one seamless system.
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Feedback That Works as Hard as You Do
Collecting feedback shouldn’t add more work to your plate. With AR, every survey and review request happens automatically based on your desired time frame.
Automated Feedback Collection
Create surveys with various goals and different post treatment time frames based on the service. Once you configure the survey and send times, they’ll be sent automatically following your schedule.
Customizable Surveys
Tailor questions to specific services or providers or ask about the overall experience with your practice to measure key touch points throughout the patient journey .
Integrated Review Requests
Gather more 5-star reviews and share them across your website or social media. Take action on surveys that are below your expectations so you can solve patient concerns before they turn into a bad Google review.
Insights You Can Actually Use
Every response is organized, analyzed, and ready to drive improvement. AR turns patient opinions into measurable data you can use to make better business decisions.
Data-Driven Reports
View satisfaction scores, return rates, identify trends, and pinpoint opportunities for improvement.
Patient-Level Tracking
Feedback ties directly to patient profile for a complete view of their journey.
Performance Monitoring
Track NPS scores at the practice or provider level using dashboard widgets or get a full overview of the results including links to individual surveys inside Business Insights.
Reputation That Builds Itself
Your best marketing tool is a happy patient. Aesthetic Record helps you turn that happiness into social proof you can share with potential leads to build trust or with existing clients to entice a return visit.
Patient Experience Insights
Patient referrals are one of the most affordable and effective ways to grow your practice. Surveys are a free way to measure a patient’s likelihood to refer others delivering the most important metric you can capture.
Showcase Positive Feedback
Highlight your best reviews on your website, emails, or social posts. Survey responses are a great way to shoutout a provider for an exceptional outcome or provide an endorsement from the raving fans of your newest procedure.
Improve Retention & Manage Reputation
When a survey comes back with below expected scores, you have the opportunity to intervene before the patient tells others of their experience or before they take to Google or social media. You can address issues in real time which can not only turn things around, but strengthen retention by showing your willingness to act.
Seamless Integration, Zero Duplication
Unlike third-party tools, AR’s Survey & Review features are built directly into your EMR. No exporting data, no extra logins—just one source of truth for every patient interaction.
Connected to the Patient Encounter
When you can trace a survey response back to a patient, the provider and the treatment, you have the context you need to determine which adjustments, if any, are needed.
Centralized Access
Manage surveys, reviews, and reports without leaving your workflow. As an administrator, you have access to see every survey score and individual responses, but you can limit access to providers to view only their own results.
HIPAA-Compliant by Design
Surveys are sent securely from Aesthetic Record’s HIPAA-compliant system. Patient completed their surveys on secure, compliant link that flows back into AR so results are kept confidential.
See About Survey & Review Tools in Action
Built to Support Every Stage of Your Aesthetic Journey.
Book a demo and experience the difference.